AIARE 1 Women’s Course

Information and Return Policies

Thanks for supporting Bluebird Backcountry! Every purchase goes directly to our mission: to make backcountry skiing and riding more welcoming, safer, educational, and community focused.

PLEASE NOTE: Bear Mountain is located on private property, and visits are prohibited until opening day. While everyone is excited about our new location, accessing the property before opening day is trespassing and will be referred to local authorities. Thank you, and we look forward to welcoming you on opening day!

Pass Pack Return Policy

Bluebird Backcountry 4-Packs and 10-Packs have no blackout days and are transferable all season long. If you’re not able to use one or more of your passes, you can give them to someone else who can. For this reason, we cannot offer refunds on 4-Packs or 10-Packs for any reason––no exceptions. To be extra clear: no refunds will be given for unused days, lost or stolen passes/codes, pandemics or unplanned closures, snow conditions or weather, natural disasters or other acts of God, sickness or any other reason.

Bluebird Backcountry allows no more than 200 guests on the mountain each day. Pass Pack holders will be given early access to book their preferred dates, rentals, and lessons sometime in November 2020 prior to non-passholder bookings. We encourage you to take advantage of this opportunity window as we expect the mountain will be full on some days, and all reservations are subject to availability—first come, first served.

Date changes to existing reservations are permitted but are dependent on availability. The guest re-booking the reservation is subject to a reservation change fee/service fee per transaction.

All initial passholders and pass-transfer guests are required to complete a liability waiver, carry all of the requisite safety equipment, and meet the age eligibility requirements prior to accessing the mountain.

Passes must be used during the 2020–2021 season.

Season Pass Return Policy

Season passes are non-refundable and non-transferable. However, if Bluebird Backcountry is closed for a substantial portion of the season (14 operating days or more) we will offer a prorated credit or refund.

We can’t offer refunds based on individual circumstances. However, if you don’t use your season pass at all in 2020-2021, we will give you a credit in full for next year’s pass.

All season passholders are required to complete a liability waiver, carry all of the requisite safety equipment, and meet the age eligibility requirements prior to accessing the mountain.

Guided Skiing Refund Policy

We know the world is changing rapidly and understand that our guests might be nervous about booking guided skiing days weeks or months in advance. We require reservations at least 14 days in advance, and bookings are subject to guide availability and mountain capacity limits. If you find that you need to cancel or change your guided skiing reservation, please give us as much notice as possible, as our guided skiing experiences are personalized to suit individual customers. Our refund policy is:

• - Cancellations 30+ days out from the start date of the course: We can reschedule (availability dependent) or issue a refund minus 10% fee
• - Cancellations 14 to 30 days out: Cost is non-refundable, but can be rescheduled (availability dependent) with an additional 10% fee
• - Cancellations less than 14 days out*: No refunds or reschedules

Guided skiing purchases must be used during the 2020–2021 season and cannot be rescheduled for a future season.

*If you are sick with COVID-19 symptoms, please call us as soon as possible, and well reschedule as availability allows or issue a refund.

Course Refund Policy

We know the world is changing rapidly and understand that our guests might be nervous about booking a course months in advance. If you find that you need to cancel or change your avalanche course reservation, please give us as much notice as possible so we can try to fill your spot. Our refund policy is:

• - Cancellations 30+ days out from the start date of the course: We can reschedule (availability dependent) or issue a refund minus 10% fee
• - Cancellations 7 to 30 days out: Cost is non-refundable, but can be rescheduled (availability dependent) with an additional 10% fee
• - Cancellations less than 7 days out*: No refunds or reschedules

Course purchases must be used during the 2020–2021 season and cannot be rescheduled for a future season.

All course participants are required to complete a liability waiver, carry all of the requisite safety equipment, and meet the age eligibility requirements prior to accessing the mountain.

*If you are sick with COVID-19 symptoms, please call us as soon as possible, and well reschedule as availability allows or issue a refund.

Merchandise Return Policy

If you are looking to return your order for whatever reason, we are here to help! We offer free returns within 30 days of placing your order. As soon as your qualified product(s) arrive here at Bluebird Backcountry, we will refund your original payment method.

Please note the following exceptions to our return policy:

• - Discounted items are final and cannot be returned or exchanged
• - Returned items must have tags still on and no visible signs of wear or use

To initiate a return, please fill out our Return Request form. We will reply promptly with more information on how to complete your return.

Additional Information:

• - Your refund will be processed within one week of receiving your qualified returned item(s)
• - Bluebird Backcountry does not refund original or return shipping costs
• - Lost or damaged returns will not be refunded

Questions? Email us at [email protected]